Sperrin Switchgear (“we,” “our,” “us”) operates the website sperrinswitchgear.co.uk (the “Site”). This Privacy Policy informs users (“you,” “your”) about how we collect, use, and protect your personal information when you visit our website.

By using our Site, you consent to the practices described in this Privacy Policy. Please read it carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We may collect and process the following data about you:

  • Personal Identification Information: This includes information such as your name, email address, phone number, and billing or shipping address, which you provide when contacting us or purchasing products.

  • Technical Data: This includes information about your device, browsing actions, and patterns, such as your IP address, browser type, time zone, and device identifiers, collected automatically through cookies.

  • Usage Data: We may also collect information about how you use our website, including pages visited, links clicked, and time spent on certain areas of the site.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To provide and manage our services and products

  • To communicate with you, including customer support or responding to inquiries

  • To process payments and fulfil orders

  • To improve our website, products, and services through analysis of usage data

  • To comply with legal obligations, such as tax and accounting requirements

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small files placed on your device that help us analyse traffic, customise content, and remember your preferences. You can manage your cookie preferences through your browser settings.

4. Data Sharing and Disclosure

We will not sell, rent, or lease your personal data to third parties. We may share your information with trusted third parties in the following situations:

  • With service providers who help us operate our business, such as payment processors, hosting providers, and email service providers.

  • As required by law, such as complying with a subpoena, or if we believe it is necessary to protect our rights or comply with a legal process.

  • In connection with a business transfer, such as a merger, acquisition, or sale of assets, where your personal information may be transferred.

5. Data Security

We are committed to ensuring that your information is secure. We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • The right to access the data we hold about you

  • The right to request corrections or updates to your information

  • The right to request deletion of your data in certain circumstances

  • The right to object to or restrict processing of your personal data

If you wish to exercise any of these rights, please contact us using the information provided below.

7. Third-Party Links

Our website may contain links to third-party websites. These sites have their own privacy policies, and we do not accept any responsibility or liability for their policies or practices. Please review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our Site is not intended for individuals under the age of 18, and we do not knowingly collect personal data from children. If we learn that we have collected personal data from a child under 18, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” at the top of the policy will be updated. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Email: info@sperrinswitchgear.com
Phone: +44 (0) 28 7962 7770
Address: Unit 1, Sperrin Industrial Park, Magherafelt Road, Draperstown, Magherafelt, BT45 7JT